Effective Date: 04/01/2025
Last Updated: 04/01/2025

1. Introduction

Welcome to Nuri ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our Nuri Adhan Clock products, and use our mobile application and connected services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, and billing information when creating an account or making a purchase

• Location Information: Your address or location data for accurate prayer time calculations

• Device Settings: Prayer time calculation methods, volume preferences, LED brightness settings, and other customization preferences

• Communication Data: Information you provide when contacting customer support or providing feedback

2.2 Information Collected Automatically

• Device Information: Hardware model, firmware version, device identifiers, and technical specifications of your Nuri Adhan Clock

• Usage Data: How you interact with your device, frequency of use, and feature utilization

• Network Information: Wi-Fi network names (SSIDs), IP addresses, and connection quality data

• Location Data: GPS coordinates or manually entered location for prayer time calculations (only when explicitly authorized)

• Website Analytics: Browser type, pages visited, time spent on site, and referral sources

2.3 Third-Party Information

We may receive information about you from third-party services such as payment processors, shipping companies, and analytics providers, but only to the extent necessary to provide our services.

3. How We Use Your Information

3.1 Core Product Functionality

• Calculate accurate prayer times based on your location and selected calculation method

• Synchronize adhan playback across multiple devices in your home

• Provide automatic daylight saving time adjustments

• Deliver firmware updates and security patches

3.2 Service Improvement

• Enhance product performance and user experience

• Develop new features and services

• Troubleshoot technical issues and provide customer support

• Conduct product research and analytics

3.3 Communication

• Send important product updates and security notifications

• Provide customer support and respond to inquiries

• Share information about new products or features (with your consent)

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing

• Order fulfillment and shipping

• Cloud hosting and data storage

• Customer support services

• Analytics and product improvement

These providers are contractually bound to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

5.1 Technical Safeguards

• Industry-standard encryption for data transmission and storage

• Secure Wi-Fi and Bluetooth protocols for device communication

• Regular security audits and vulnerability assessments

• Access controls and authentication mechanisms

5.2 Physical Safeguards

• Secure data centers with restricted access

• Environmental controls and monitoring systems

• Backup and disaster recovery procedures

5.3 Administrative Safeguards

• Employee training on data privacy and security

• Regular policy reviews and updates

• Incident response procedures

6. Your Privacy Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information we hold about you

• Update or correct inaccurate information

• Delete your account and associated data

• Export your data in a portable format

• Opt-out of marketing communications

6.2 Location Data Controls

• You can disable location services at any time through your device settings

• Manual location entry is available as an alternative to GPS

• Location data is used solely for prayer time calculations and is not shared with third parties

6.3 Device Privacy Settings

• Control LED brightness and display settings

• Adjust volume levels or mute specific prayer times

• Manage Wi-Fi and Bluetooth connectivity preferences

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Retained while your account is active and for 3 years after account closure

• Device Usage Data: Retained for 2 years for analytics and improvement purposes

• Support Communications: Retained for 5 years for customer service purposes

• Financial Records: Retained as required by applicable laws and regulations

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:

• Email notification to your registered email address

• Prominent notice on our website

• Push notifications through our mobile app (if applicable)

Your continued use of our services after the effective date of changes constitutes acceptance of the updated policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you use.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@nuri.com
Mailing Address:
Nuri Privacy Officer
[Company Address]
[City, State, ZIP Code]

Phone: [Phone Number]

We will respond to your inquiry within 30 days of receipt.

13. State-Specific Privacy Rights

13.1 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected and how it's used

• Right to delete personal information

• Right to opt-out of the sale of personal information (Note: We do not sell personal information)

• Right to non-discrimination for exercising privacy rights

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including:

• Right to access, rectify, or erase personal data

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided above.

This Privacy Policy is designed to be transparent about our data practices while ensuring compliance with applicable privacy laws. We are committed to protecting your privacy and will continue to update our practices as needed to maintain the highest standards of data protection.